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Sanctions Policy

Long live citizen journalism!

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In most instances, the regulations of the Office of Foreign Assets Control (OFAC) under the U.S. Department of the Treasury prohibit us from doing business with residents of Cuba, Iran, North Korea, Sudan and Syria, or with individuals or entities listed by OFAC as “Specially Designated Nationals.” To ensure compliance with these important laws, we prescreen our customers and monitor for prohibited accounts. We work very hard to have effective controls in place and to comply with these regulatory requirements. However, we also believe that freedom of expression and open access to the Internet should extend beyond our borders and we try to advocate and support these principles around the world. This is why we recently approached OFAC for a license to allow us to host the website of a citizen journalist dedicated to reporting news from Iran. We felt we should support our customer’s act of free speech and were successful in getting a license to keep his website active.​ 

Privacy Statement

Privacy Statement

Endurance’s Privacy Statement     

This Privacy Statement describes how Endurance may collect, use and disclose information we collect through our corporate website www.enduranceinternational.com (the “Site”).  We use this information primarily to provide a customized experience as you visit our Site and to correspond with you regarding Endurance.  

  1. Endurance Brands. Through our Site, you may access the network of websites we operate through our brands (the “Brand Sites”) through which we provide a wide range of services.  This Privacy Statement applies solely to this Site, and does not apply to any other website, product or service, such as the Brand Sites.  Please refer to the privacy policy available on our Brand Sites for what information is collected and how such information may be used or disclosed through such websites.  For example, as a customer of one of our brands, we may offer certain products and services in conjunction with a partner and certain information our brand collects from you may be shared with that partner in order to provide the product or service.  The privacy policy on the Brand Sites will address these issues among others. 
  2. Information We Collect. We only collect personal information from you through the Site when you voluntarily provide such information to us.  Personal information may include your name and email address provided in a message sent through the “Contact Us” feature of the Site or information in your resume submitted to us through the Site.  We may also automatically collect non-personal information from you, such as the pages viewed, time spent on the Site, navigation through the Site, referring websites and information collected through the use of cookies (described below).
  3. Use of Information We Collect. We only use personal information collected through the Site as described in this Privacy Statement or as otherwise disclosed to you at the time of collection.
    1. Responses to Email Inquiries. When visitors send email inquiries to Endurance, the return email address (and other personal information provided in the inquiry) is used to answer the email inquiry we receive. 
    2. Product and Service Information. We may use your personal information from time to time to contact you about our products and services, or the products and services of third parties that we believe might be of interest to you, provided that we will not provide your personal information directly to such third parties.
    3. Employment Inquires. If you submit information to us in connection with an employment inquiry, then we may use and disclose your information to third parties to the extent we deem reasonably necessary to process and consider your employment application.
  4. Sale of Business and the Endurance Family. We may transfer your personal information as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Endurance as part of a corporate reorganization or stock sale or other change in corporate control.  Endurance may share personal information with other entities that are owned by Endurance or that own Endurance or that have some sort of corporate ownership relationship with Endurance, provided that, such other entities will use your personal information consistent with this Privacy Statement.
  5. Legally Required Disclosures. Endurance, or our service providers, may disclose personal information about visitors or customers, or information regarding your use of our Site in our sole discretion to comply with applicable laws, regulations or governmental or legal requests or demands for such information.
  6. "Cookies" and How We Use Them. A "cookie" is a small data file that can be placed on your device when you visit certain websites.  Endurance may use cookies to collect, store and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. More specifically, we use (i) “required cookies” that are required for the Site to work, (ii) “performance cookies” that allow us to analyze how visitors use our Site so we can measure and improve the performance of our Site, and (iii) “functional cookies” that allow us to remember choices you may have made on our Site.  These cookies do not enable third parties to access any of your personal information. You may set your web browser to notify you when you receive a cookie. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features of our Site. 
  7. Statistics. We may use information gathered from our Site statistics (for example, User IP addresses) to help diagnose problems with our servers and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. 
  8. Endurance's Commitment to Data Security. We have implemented measures designed to protect personal information in our custody and control. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite our best efforts. 
  9. Where to Direct Questions About Endurance’s Privacy Statement. If you have any questions about this Privacy Statement or the practices described herein, you may contact: Endurance Legal, 10 Corporate Drive, Suite 300, Burlington, MA 01803 or legal@enduranceinternational.com.
  10. Terms of Use. This Privacy Statement is incorporated into and subject to our Terms of Use.
  11. Personal Information of Children. This Site is not directed toward children and we do seek to collect any personal information from children.  If we become aware that personal information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.
  12. United States. The servers that maintain this Site are located in the United States of America.  By using the Site, you freely and specifically give us your consent to export your information to the U.S. and to store and use it in the U.S. as specified in this Privacy Statement.  You understand that data stored in the U.S. may be subject to lawful requests by the courts or law enforcement authorities in the U.S.
  13. Opt-out. If you would like us to cease using the personal information we have collected from you for the purposes described in this Privacy Statement, then you should contact us at legal@enduranceinternational.com. However, we may be unable to prevent any third party from further using your information if they have previously been provided with your information consistent with this Privacy Statement.
  14. Revisions to This Privacy Statement. Endurance reserves the right to revise, amend or modify this Privacy Statement, and our other policies and agreements at any time and in any manner.  However, if we intend to materially change how we plan to use previously collected personal information, we will provide you with advance notice and an opportunity to opt-out of such differing uses.

This file was last modified July 18, 2013.

Ownership Policy

We are not the divorce court!

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Occasionally, our customers become involved in disputes over ownership of an account or website.  Maybe partners in a business had a fallout or a web designer went off-grid.  Unfortunately, we are not in a position to determine which party is the true owner of a website.  We are not a divorce court and we cannot let unauthorized people make changes to a customer account.  Please keep this in mind when an account is established for your website.  This policy is intended to protect you and to protect us.

Law Enforcement Policy

Is that a warrant in your pocket?

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We cooperate with law enforcement. 

They help investigate crimes and Distributed Denial of Service (DDoS) attacks that target websites hosted on our servers.  However, we also need to protect our customers' right to privacy and data security.  Our customers entrust us with a lot of important information, and we take this responsibility seriously.  This is why we require a search warrant for content and where appropriate, will notify our customers of subpoenas for their information so they have the opportunity to object.

Charitable Giving Policy

At Endurance, our purpose is to (em)Power small businesses around the world to succeed online. We work tirelessly to ensure our customers are prepared for their future and ready to take on the ever-evolving online landscape.


We are committed to supporting the entrepreneurs and technology workforce of the future by helping provide students in our communities with access to a great education.


For more information, please download and review our Charitable Giving Policy.

Infringement Policy

We don't monitor customer content!

Download Infringement Policy PDF

The websites hosted on our servers belong to our customers.  Their websites are visited by and are there for the benefit of their customers.  Every moment, new content is uploaded by our customers or their customers.  This is what makes the Internet thrive.  We do not edit, censor, prescreen or monitor customer content.  Of course, if we are notified of allegedly infringing or illegal content on websites we host, we investigate and take appropriate action.  Wherever possible, we notify our customers of the allegations.  However, there are some things we don’t tolerate such as phishing, child pornography and other illegal activity.  We also don’t like stealing, so if we get a claim of copyright infringement, we will follow the takedown procedures established by the Digital Millennium Copyright Act (DMCA) and we will take appropriate action against trademark infringement and websites selling counterfeit goods.  Let’s be good citizens of the Internet and exercise our right to speak freely without infringing the rights of others.

Defamation Policy

We are not judge and jury!

Download Defamation Policy PDF

We host millions of websites.  These websites belong to our customers and may contain a variety of statements, comments, words, images and other content. We do not screen, monitor or control that content.  Sometimes a website contains content that someone finds objectionable, and we are asked to take down the website due to defamation.  While there are times when we can empathize, we support free speech and don’t censor content.  Why?  Because we are not the judge and jury!

Our policy, based on U.S. law, is to ask the complaining party to get a court order instructing us to remove the content.  We will willingly comply with any valid court order issued by a court of competent jurisdiction.  However, as a web host we are not in a position to know whether a website or content is in fact defamatory.  That is for a court to decide.  We try to be advocates for our customers and for freedom of expression wherever possible.  We do not view ourselves as the decision maker.   

Terms of Use

Terms of Use

Welcome to the Endurance International Group, Inc. (“Endurance”) website located at www.enduranceinternational.com (the “Site”).  By using this Site, you agree that you have read, understand and agree to the terms and conditions below (the “Terms”).  If you do not agree to be bound by these Terms, please do not access or use the Site. We may modify, add or delete portions of the Terms at any time.  In agreeing to these Terms, you are responsible for periodically checking for changes and/or updates to these Terms.  Notwithstanding the foregoing, we will endeavor to notify you that we have made changes to the Terms by posting such changes on the Site .  Any revisions to the Terms will become effective upon posting.  Your continued use of the Site after any change constitutes your agreement to follow and be bound by the Terms as modified.  If any change is unacceptable to you, please discontinue your use of the Site.  These Terms shall remain in full force and effect while you use the Site.  Your use of the Site (and any other feature, content or application offered from time to time by the Site) is subject at all times to these Terms (as modified by us from time to time) and all applicable laws, rules and regulations.

In order to participate in certain Site services or promotions, you may be notified by us that you are required to agree to additional terms and conditions. Unless otherwise provided by the additional terms and conditions applicable to such services or promotions in which you choose to participate, those additional terms are hereby incorporated into these Terms.

 

Permitted Uses of the Site and Copyright and Trademark Notice

This Site is not intended for, and we have no intention of collecting personally identifiable information from, persons under the age of 18.  All content available on the Site, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement (collectively, "Site Content"), are the proprietary property of Endurance.  The Site Content is provided as information to interested persons, may be used for informational and personal purposes only and is not intended for commercial use. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in these Terms.  You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any Site Content.  Any use of the Site Content other than as specifically authorized herein is prohibited and will automatically terminate your rights with respect to use of the Site and the Site Content granted herein.  All rights of Endurance or its licensors that are not expressly granted in these Terms are reserved to Endurance and its licensors.

 

Privacy

Our privacy statement (the “Privacy Statement”), which you may view here, is incorporated herein by reference and also applies to your use of this Site.

 

Linked Sites

The Site may contain links to other websites that are not owned or controlled by Endurance ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information and other content or items belonging to or originating from third parties (the "Third Party Content").  Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Content posted on, or available through the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of the Third Party Sites or the Third Party Content.  If you decide to access the Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern.  You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate.

 

Disclaimer

You acknowledge and agree that any use of the Site, including any information or content obtained through the Site, is at your own risk.  This Site, its contents, and all information contained in or offered through this Site are provided on an “as is” basis without representations or warranties of any kind. We disclaim and exclude any express or implied warranties or representations, including any warranties as to merchantability or fitness for a particular purpose of the Site to the broadest extent permitted by law.  We make no warranties or representations, express or implied, as to the timeliness, accuracy, quality, completeness or existence of the content and information posted on the Site.  We make no warranties or representations, express or implied, for technical accessibility, fitness or flawlessness of the Site.  We make no warranties or representations that your use of content and information posted on this Site will not infringe rights of third parties.  

 

Indemnification

You agree to indemnify, defend and hold harmless Endurance, its affiliates and subsidiaries, and each of their respective officers, directors, employees and agents (each an "indemnified party" and, collectively, "indemnified parties") from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative) and expenses (including, but not limited to, reasonable attorneys’ fees) threatened, asserted or filed by a third party against any of the indemnified parties arising out of or relating to (i) your use of the Site, (ii) any breach or violation by you of these Terms; and/or (iii) any of your acts or omissions.  The terms of this section shall survive any termination of these Terms.

Limitation of Liability

IN NO EVENT WILL ENDURANCE OR ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SITE OR OTHER MATERIALS ACCESSED OR DOWNLOADED THROUGH THE SITE, EVEN IF ENDURANCE IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, ENDURANCE’S LIABILITY TO YOU OR ANY PARTY CLAIMING THROUGH YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE GREATER OF THE AMOUNT PAID, IF ANY, BY YOU TO US FOR YOUR USE OF THE SITE OR $10.00.  THIS IS AN AGGREGATE LIMIT.  THE EXISTENCE OF MORE THAN ONE CLAIM HEREUNDER WILL NOT INCREASE THIS LIMIT.

Termination of Access. In addition to any right or remedy that may be available to us under these Terms or applicable law, we may suspend, limit or terminate your access to the Site, at any time with or without notice and with or without cause.  In addition, we may refer any information on illegal activities, including your identity, to the proper authorities. 

 

Digital Millennium Copyright Act (“DMCA”) Notice

We are committed to complying with copyright and related laws, and we require all users of the Site to comply with these laws.  Accordingly, you may not store any material or content on, or disseminate any material or content over, the Site in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by copyright law. Owners of copyrighted works who believe that their rights under copyright law have been infringed may take advantage of certain provisions of the Digital Millennium Copyright Act of 1998 (the “DMCA”) to report alleged infringements.  You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is our policy to terminate privileges of any user who repeatedly infringes the copyright rights of others upon receipt of proper notification to us by the copyright owner or the copyright owner's legal agent. 

If you feel that any content is objectionable or infringing, we encourage you to contact us immediately.  Upon our receipt of a proper notice of claimed infringement under the DCMA, we will respond expeditiously to remove, or disable access to, the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the content in issue.  Our designated agent (i.e., the proper party) to whom you should address such notice is listed below. 

If you believe that your work has been copied and posted on the Site in a way that constitutes copyright infringement, please provide our designated agent with the following information:  

  • •    An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest
  • •    A description of the copyrighted work or other intellectual property that you claim has been infringed
  • •    A description of where the material that you claim is infringing is located on the Site 
  • •    Your address, telephone number and email address 
  • •    A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law 
  • •    A statement by you, made under penalty of perjury, that the information contained in your report is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf

Our designated agent for notice of claims of copyright infringement can be reached as follows:

By Mail:     The Endurance International Group, Inc.
10 Corporate Drive, Suite 300
Burlington, MA 01803
            
Attn: David C. Bryson, Esq. 

By Email:     legal@enduranceinternational.com
Subject line: DMCA

U.S. Export Controls 

Software made available to you by the Site (the "Software") is subject to United States export controls. No Software may be downloaded from the Site or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk.

Applicable Law

Any controversy or claim arising out of or relating to these Terms and/or your use of the Site, including any claim based upon arising from an alleged tort, shall be governed by the substantive laws of the Commonwealth of Massachusetts, regardless of your location, without regard to its conflicts of law provisions.

Arbitration

You hereby submit to the exclusive jurisdiction of the American Arbitration Association (“AAA”) in connection with any dispute relating to, concerning or arising out of these Terms.  The arbitration will be conducted before a single arbitrator and will be held at the AAA location in Boston, Massachusetts.  Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this paragraph.  In the event you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Endurance will pay as much of your filing, administrative, and arbitrator fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.  The arbitration before the AAA shall proceed solely on an individual basis without the right for any claims to be arbitrated on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of others.  The arbitrator’s authority to resolve and make written awards is limited to claims between you and us alone.  Claims may not be joined or consolidated unless agreed to in writing by all parties.  No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration.  If you initiate a litigation or any other proceeding against Endurance in violation of this paragraph, you agree to pay Endurance’s reasonable costs and attorneys’ fees incurred in connection with its enforcement of this paragraph.  

 

Severability

If any portion of these Terms shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions (unless otherwise specified) thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining portions (unless otherwise specified) thereof shall remain in full force and effect.

 

Miscellaneous 

Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect.  These Terms and your use of the Site are personal to you and may not be transferred or assigned. Our performance under these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by us with respect to such use.  

Please contact us at: legal@enduranceinternational.com with any questions regarding these Terms.

These Terms were last updated on July 20, 2013.

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